One address, read by a person, answered within two working days.
No ticket numbers and no reference codes. Write what happened. If it is a bug, the most useful thing you can include is what you were doing and what you expected instead — screenshots help more than descriptions.
Most of it you can do yourself, immediately — see Your data. For a full export or to close the account, email from the address on the account so we can tell it is you.
You do not need us. Open the menu under your initials, top right, and choose Cancel plan. You keep access to the end of the period you have paid for.
Say roughly how many people and what you are trying to fix. If it is the wrong tool for the problem, we will tell you that rather than book a call.
Students and jobseekers on benefits get On Stage at half price. Email and ask — we do not ask for proof or make you justify it.
Add you to a mailing list because you emailed us. Getting in touch is not consent to be marketed at, and we keep those two things separate.